Shipping Policy
Shipping Policy
At Top Notch Custom Gear, we strive to provide high-quality custom products while ensuring a smooth and transparent shipping process. Below are the details regarding production time, shipping methods, and potential service interruptions.
Order Processing & Production Time
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Each order is custom-made, and production begins only after the design has been verified and approved by the customer.
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Production time varies based on order quantity, with a standard turnaround of 5 business days before shipping.
Shipping Timeline & Costs
Shipping Timeline & Costs
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Once production is complete, orders ship within 5-7 business days via standard shipping.
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Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected.
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Expedited shipping options may be available for an additional fee.
Domestic & International Shipping
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We currently offer domestic shipping across the U.S.
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International shipping may be available upon request, with rates and delivery times varying by location. Additional customs fees or duties may apply, which are the responsibility of the recipient.
Service Interruptions & Delays
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While we aim to meet all estimated timeframes, shipping delays may occur due to carrier issues, weather conditions, or unforeseen circumstances beyond our control.
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In case of significant delays, we will promptly communicate updates to affected customers.
Order Tracking & Support
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Once shipped, customers will receive an email with tracking information to monitor their delivery status.
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For any shipping-related inquiries, reach out to Tncustomgear@gmail.com for assistance.
We appreciate your trust in Top Notch Custom Gear and look forward to bringing your vision to life!